Dawn Horner, SVP, Treasury Management
With ongoing postal delays expected to get worse this holiday, it could take your bank statements longer to reach you and your loan payments longer to reach Waterford Bank for processing.
But the good news is, there are several ways you can help your paperwork and payments arrive on time – and you can do them all from the comfort of your home or office.
Automatic Payments
Did you know you can set up automatic bill payments online?
Automatic Bill Pay is perfect for bills that stay the same each month, for example, car payments, mortgages, and cellphones. It not only saves time, it can help avoid missed payments.
All you need to do is go to www.waterfordbankna.com and log into your account.
- Once logged into online banking, select “Bill Payment” at the top of the page to open your Payment Center.
- You will then be prompted to read and accept the Terms of Service, as well as our Privacy Policy.
- Once accepted, you will be taken to your Payment Center where can begin to select your payees and send money with ease.
With bill pay, you can easily pay your bills and schedule them to be paid automatically – ensuring your payment is made on time, every time and liberating you from the hassle of postal delays. In addition to accessing bill pay through online banking, you can also manage it via your Waterford Mobile Banking App.
eStatements
Signing up for electronic statements is easy and will ensure you receive eligible bank documents the moment they are available. You may be asked to enroll when you log into your online account for the first time, but you can do so at any time.
- Once logged into online banking, click the “Profile” tab at the top right of your screen.
- From your profile page find the “Electronic Statements” section and opt to enroll in eStatements.
- Finally, select the accounts you would like to include, read and accept the terms and conditions, and confirm. That’s all it takes!
Once you are enrolled, you’ll receive an email notifying you as soon as your account statements are ready to be viewed.
Notifi Alerts
Notifi alerts offer real-time updates on your account. Not only can you choose where those alerts are sent, but you can choose which notifications you receive.
Today’s world moves fast and you need to respond just as quickly. Now you can know what’s happening with your money the moment it occurs with Notifi.
To ensure you are always up-to-date on your loan payments and not at the mercy of postal delays, you can have an alert sent to your phone or e-mail address when a new loan statement has been generated.
Here’s how to get started:
- Log on to Online Banking and select “Alerts” located on the upper portion of the screen.
- Click each category in Alert Options to view a list of what’s available.
- Select the alerts you want to receive fore each account.
- For example, business clients will find it handy to be alerted when their loan statements are available. Turn on this notification by going to the “Other” category inside “Alert Options” and toggling the “Statement was Generated” option on.
- Then, check how you would like to receive your alerts and hit Save.
So whether you want to know when a deposit is made, if a loan statement is available, or any number of other highly detailed alerts about your account – Notifi is the tool for the job.
Questions?
Do you have a question about this article or need help with your personal banking account? Contact our Customer Care Line Monday – Friday from 8:30 a.m. – 5 p.m. at 855-896-2064.
If you need assistance with a business banking account, you should contact your treasury management representative directly or give us a call toll-free at 866-707-2871.
About the Author
Dawn Horner, is an SVP, Treasury Management at Waterford Bank, N.A. in Troy, Michigan. With over 47 years of experience, she understands customers’ banking needs from start to finish. She takes great pride in finding ideal solutions for customers’ unique financial situations and is always ready to exceed their expectations.
In the community, Dawn is currently a long-time board member and supporter of Clarkston SCAMP, a summer camp program for youth and adults with special needs and on the Waterford Bank Back Roads Half Marathon Race Committee. During the span of her career, she has been involved in several other organization including Clarkston Area Chamber of Commerce, Community Awards Committee, Community Bankers Association, The Payments Authority, Lighthouse of Oakland County to name a few. Would you like to connect? Contact us here.
