Need to connect? Contact us at one of the numbers below or fill out an email request and one of our bankers will get in touch.
Do you have a technical question or need help with your personal banking account? Contact our Customer Care Line for assistance.
Waterford Customer Care Help Line
Available Monday – Friday, 8:30 a.m. – 5:00 p.m.
Phone: 855-896-2064
Email: customer.care@waterfordbankna.com
Business banking customers should contact their Treasury Management Representative directly.

Main Office
Phone: 419-720-3900
Toll-free: 866-707-2871
Fax: 419-720-3943
Address: 3900 N McCord Rd. Toledo, OH 43617
Hours: Monday – Friday, 8:30 a.m. – 5 p.m.
Closed on Federal Holidays

Perrysburg Office
Phone: 419-931-8750
Toll-free: 866-707-2871
Address: 231 Louisiana Ave. Perrysburg, OH 43551
Hours: Monday – Friday, 8:30 a.m. – 5 p.m.
Closed on Federal Holidays

Clarkston Office
Phone: 248-625-8585
Toll-free: 866-707-2871
Address: 5800 S. Main St. Clarkston, MI 48346
Hours: Monday – Friday, 8:30 a.m. – 5 p.m.
Closed on Federal Holidays

Troy Office
Phone: 248-886-0086
Toll-free: 866-707-2871
Address: 5600 New King Dr. Suite 150, Troy, MI 48098
Hours: Monday – Friday, 8:30 a.m. – 5 p.m.
Closed on Federal Holidays

Bryan Loan Production Office
Phone: 419-519-3214
Address: 128 W High St. Bryan, OH 43506
Closed on Federal Holidays

Findlay Loan Production Office
Phone: 419-720-3888
Address: 209 S. Main St. Findlay, OH 45840
Closed on Federal Holidays
Mortgage Department
Phone: 419-720-3900
Mortgage Loan Originator Direct Lines
Fax: 419-517-7122
Address: 3900 N McCord Rd. Toledo, OH 43617
24-Hour Service
- Online Bill Pay Help: 855-769-9090
- Personal and Business Visa Debit Cards, Lost or Stolen Debit Cards: 1-833-337-6075
- Debit Card PIN Change/Activation: 1-800-992-3808
- Debit Card Fraud Alerts: 833-735-1891
Credit Card Customer Service
- Personal/Consumer Visa Cards: 800-883-0131, 1-813-868-2891 outside U.S.
- Business/Commercial Visa Credit Cards: 1-866-839-3409, 1-727-570-4888 outside U.S.
- Lost or Stolen Business Credit Cards: 1-866-839-3485
Waterford Bank, N.A.’s Primary Regulator –
Office of the Comptroller of Currency
http://www.occ.gov/