• Do you have a technical question or need help with your personal banking account?
    Contact our Customer Care Help Line for assistance.

Contact

Do you have a technical question or need help with your personal banking account? Contact our Customer Care Line for assistance.

Waterford Customer Care Help Line
Available Monday – Friday, 8:30 a.m. – 5:00 p.m.
Phone: 855-896-2064
Email: customer.care@waterfordbankna.com 

Business banking customers should contact their Treasury Management Representative directly.

Need to connect? Contact us at one of the numbers below or fill out an email request and one of our bankers will get in touch.

Waterford Bank Sign in front of the Toledo Office.

Main Office
Phone: 419-720-3900
Toll-free: 866-707-2871
Fax: 419-720-3943
Address: 3900 N McCord Rd. Toledo, OH 43617
Hours: Monday – Friday, 8:30 a.m. – 5 p.m.
Closed on Federal Holidays

Waterford's Perrysburg Branch exterior.

Perrysburg Office
Phone: 419-931-8750
Toll-free: 866-707-2871
Address: 231 Louisiana Ave. Perrysburg, OH 43551
Hours: Monday – Friday, 8:30 a.m. – 5 p.m.
Closed on Federal Holidays

View of the Clarkston, Michigan Office from the outside parking lot

Clarkston Office
Phone: 248-625-8585
Toll-free: 866-707-2871
Address: 5800 S. Main St. Clarkston, MI 48346
Hours: Monday – Friday, 8:30 a.m. – 5 p.m.
Closed on Federal Holidays

View of the Troy Office Building from outside.

Troy Office
Phone: 248-886-0086
Toll-free: 866-707-2871
Address: 5600 New King Dr. Suite 150, Troy, MI 48098
Hours: Monday – Friday, 8:30 a.m. – 5 p.m.
Closed on Federal Holidays

Waterford's Bryan, Ohio loan production office exterior.

Bryan Loan Production Office
Phone: 419-519-3214
Address: 128 W High St. Bryan, OH 43506
Closed on Federal Holidays

Exterior of the Findlay Loan Office.

Findlay Loan Production Office
Phone: 419-720-3888
Address: 209 S. Main St. Findlay, OH 45840
Closed on Federal Holidays

Mortgage Department

Phone: 419-720-3899
Mortgage Loan Originator Direct Lines
Fax: 419-517-7122
Address: 3900 N McCord Rd. Toledo, OH 43617

24-Hour Service

Credit Card Customer Service

Waterford Bank, N.A.’s Primary Regulator –
Office of the Comptroller of Currency
http://www.occ.gov/

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