Do you have a technical question or need help with your personal banking account? Contact our Customer Care Line for assistance.
Waterford Customer Care Help Line
Available Monday – Friday, 8:30 a.m. – 5:00 p.m.
Phone: 855-896-2064
Email: customer.care@waterfordbankna.com
Business banking customers should contact their Treasury Management Representative directly.
Need to connect? Contact us at one of the numbers below or fill out an email request and one of our bankers will get in touch.
Main Office
Phone: 419-720-3900
Toll-free: 866-707-2871
Fax: 419-720-3943
Address: 3900 N McCord Rd. Toledo, OH 43617
Hours: Monday – Friday, 8:30 a.m. – 5 p.m.
Closed on Federal Holidays
Perrysburg Office
Phone: 419-931-8750
Toll-free: 866-707-2871
Fax: 419-720-3943
Address: 231 Louisiana Ave. Perrysburg, OH 43551
Hours: Monday – Friday, 8:30 a.m. – 5 p.m.
Closed on Federal Holidays
Clarkston Office
Phone: 248-625-8585
Toll-free: 866-707-2871
Address: 5800 S. Main St. Clarkston, MI 48346
Hours: Monday – Friday, 8:30 a.m. – 5 p.m.
Closed on Federal Holidays
Available by drive-through or appointment only
Troy Office
Phone: 248-886-0086
Toll-free: 866-707-2871
Address: 5600 New King Dr. Suite 150, Troy, MI 48098
Hours: Monday – Friday, 8:30 a.m. – 5 p.m.
Closed on Federal Holidays
Bryan Loan Production Office
Phone: 419-519-3214
Address: 128 W High St. Bryan, OH 43506
Closed on Federal Holidays
Findlay Loan Production Office
Phone: 419-720-3888
Address: 209 S. Main St. Findlay, OH 45840
Closed on Federal Holidays
Mortgage Department
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Phone: 419-720-3899
Mortgage Loan Originator Direct Lines
Fax: 419-517-7122
Address: 3900 N McCord Rd. Toledo, OH 43617
24-Hour Service
- Online Bill Pay Help: 855-769-9090
- Personal and Business Visa Debit Cards, Lost or Stolen Debit Cards: 1-833-337-6075
- Debit Card PIN Change/Activation: 1-800-992-3808
Credit Card Customer Service
- Personal/Consumer Visa Cards: 800-883-0131, 1-813-868-2891 outside U.S.
- Business/Commercial Visa Credit Cards: 1-866-839-3409, 1-727-570-4888 outside U.S.
- Lost or Stolen Business Credit Cards: 1-866-839-3485
Waterford Bank, N.A.’s Primary Regulator –
Office of the Comptroller of Currency
http://www.occ.gov/
