Now you can have 24-hour access to real-time account information from the convenience of your personal computer. Waterford Bank, N.A.’s online banking is convenient, easy to use and more secure than ever. Save yourself time and money through the variety of services online banking has to offer.
With this service you can:
- Monitor your checking and savings accounts, transaction history and more.
- Quickly move your money between accounts at your convenience or set up recurring transfers that take place automatically.
- Track your spending habits or manage your bills online at a glance.
- Send person to person payments with Zelle®.
See How It Works
Additional Resources
- Notifi Alerts – Through Online Banking you can set up Notifi, our real-time alert system, to deliver financial notifications you choose via email, text, or push message.
- IBM Security Trusteer Rapport – Your security is our top priority. That is why we have partnered with IBM, a leading expert in financial security, to offer Trusteer Rapport online fraud protection software, customized to protect users of Waterford Bank – at no cost to you. The first time you login to Online Banking, a popup box will be presented to you asking if you want to download Trusteer Rapport. Click “Download Now” to install.
Do you have a technical question or need help with your personal banking account? Contact our Customer Care Line for assistance.
Waterford Customer Care Help Line
Available Monday – Friday, 8:30 a.m. – 5:00 p.m.
Phone: 855-896-2064
Email: customer.care@waterfordbankna.com
Business banking customers should contact their Treasury Management Representative directly.
Personal Online Banking Computer Requirements
The PC requirements for online banking include both operating system minimums and Internet browser minimums. The details are listed below.
Please note that only one Internet Browser is required – you can choose which one you would like to use. Although older Internet Browsers may work, they are not supported. If there are problems and you are using an older browser, the first thing that we will request in order to assist you is that you upgrade your browser.
NOTE: Waterford Bank, N.A. does not recommend one browser over another and Waterford Bank, N.A. is not responsible for any problems experienced by you during or after upgrading any software on your personal computer.
- Applicable browsers include:
- Google Chrome
- Microsoft Edge
- Microsoft Internet Explorer 11.0
- Mozilla Firefox
- Apple Safari 10.0
