• FDIC Insured

    FDIC-Insured – Backed by the full faith and credit of the U.S. Government

  • Remember: Waterford Bank will never ask you to share account numbers, usernames, passwords, or one-time security codes by phone, email, or text. If you receive a suspicious message or call claiming to be from Waterford, do not respond — please contact us directly at 866-707-2871.

Contact

Need to connect? Contact us at one of the numbers below or fill out an email request and one of our bankers will get in touch.

  • Reach Out to Us


Do you have a technical question or need help with your personal banking account? Contact our Customer Care Line for assistance.

Waterford Customer Care Help Line
Available Monday – Friday, 8:30 a.m. – 5:00 p.m.
Phone: 855-896-2064
Email: customer.care@waterfordbankna.com

Business banking customers should contact their Treasury Management Representative directly.

Waterford Bank Sign in front of the Toledo Office.

Main Office
Phone: 419-720-3900
Toll-free: 866-707-2871
Fax: 419-720-3943
Address: 3900 N McCord Rd. Toledo, OH 43617
Hours: Monday – Friday, 8:30 a.m. – 5 p.m.
Closed on Federal Holidays

Waterford's Perrysburg Branch exterior.

Perrysburg Office
Phone: 419-931-8750
Toll-free: 866-707-2871
Address: 231 Louisiana Ave. Perrysburg, OH 43551
Hours: Monday – Friday, 8:30 a.m. – 5 p.m.
Closed on Federal Holidays

View of the Clarkston, Michigan Office from the outside parking lot

Clarkston Office
Phone: 248-625-8585
Toll-free: 866-707-2871
Address: 5800 S. Main St. Clarkston, MI 48346
Hours: Monday – Friday, 8:30 a.m. – 5 p.m.
Closed on Federal Holidays

View of the Troy Office Building from outside.

Troy Office
Phone: 248-886-0086
Toll-free: 866-707-2871
Address: 5600 New King Dr. Suite 150, Troy, MI 48098
Hours: Monday – Friday, 8:30 a.m. – 5 p.m.
Closed on Federal Holidays

Waterford's Bryan, Ohio loan production office exterior.

Bryan Loan Production Office
Phone: 419-519-3214
Address: 128 W High St. Bryan, OH 43506
Closed on Federal Holidays

Mortgage Department

Phone: 419-720-3900
Mortgage Loan Originator Direct Lines
Fax: 419-517-7122
Address: 3900 N McCord Rd. Toledo, OH 43617

24-Hour Service
Credit Card Customer Service

Waterford Bank, N.A.’s Primary Regulator –
Office of the Comptroller of Currency
http://www.occ.gov/

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