New Business Online Banking

New Business Online Experience Coming

Coming September 6, 2019, our new Business Online Banking will feature responsive design that translates perfectly from your desktop, laptop, or tablet.
Behind that new look, you’ll find the same powerful banking software you rely on – with important new features:

  • Responsive design to enhance your mobile and tablet experience
  • Touch-friendly screens
  • Intuitive navigation
  • Embedded ACH and wires
  • Enhanced functionality for stop payments
  • New Personal Profile to simplify managing your user information
  • Real-time enrollment for Small Business Bill Pay
  • COMING SOON: Supports new “Soft Token” mobile app, watch our website for more information as it becomes available

First Time Log On

Use the same credentials as before. If you are currently using a token then follow the same procedures. New tokens are not required.

Learn More

Learn how Business Online takes digital business banking to a new level. We encourage you to watch the new Business Online Banking video tutorials before September 6, 2019 so you’ll be fully prepared for the changes.

For more information check out our Business Online Banking Guide, our ACH User Guide here, or watch the video below.

Interactive Video Player








 Q: When will the new Business Online Banking be available?

A: Beginning September 6, 2019 , you’ll automatically access the latest version when you log on. There’s no software to install.

Q: Will all of my information be available?

A: Yes. All of your information, reports, templates, and user settings from the previous version of Business Online Banking are ready to use.

COMING SOON: Soft Tokens

Soft tokens are a secure way to log on to Business Online Banking, transfer funds, and complete other key transactions that require a high level of security. They deliver a one-time pass code to your smartphone or tablet rather than through a token device.

Soft tokens will be rolled out after the new Business Online Banking is active. Keep an eye on our website for launch information as it becomes available.

Q: How will the new soft tokens work?

A: Once you download and activate the free token app you will no longer need to carry a token with you. Each time you log on, or transfer money, a one-time password will be securely sent to your mobile device with the app installed.

Q: How secure are soft tokens?

A: Very secure. They provide you with a unique, one-time pass code each time you log on to Business Online Banking, to complete the transfer of funds, and other key transactions.

Q: How do I sign-up for soft tokens?

A: Contact your Treasury Management representative or give us a call at 419-720-3900 or toll-free at 866-707-2871. There is no charge to use our soft tokens.

At Waterford Bank, N.A. we are active in helping our customers achieve their unique picture of financial success. From account management to growing a business and beyond, our team is home to decades of financial experience. If you have questions about our new Business Online Banking or any other banking needs contact us.