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  • To learn more about Clarkston State Bank's merger into Waterford Bank, N.A., visit our Merger Center.

Do You Know Your Banker?

Do You Know Your Banker?

Do You Know Your Banker? 816 373 Waterford Bank NA

Laura Dosch, AVP, Private Banking & Treasury Management

You know your dentist, your doctor, and a myriad of other people who keep your life on track by name – but do you know your banker?

At Waterford we provide you with an easily reached banking contact to help you achieve your personal and professional financial needs. In fact, our Bank’s underlying principle is “Redefining Relationship Banking” and now more than ever it’s important for you to know exactly who is giving their all to help you succeed.

Making Communication Personal

Have you ever found yourself on the end of an hour-long phone call, still waiting for someone to pick up and answer your banking question? Then when someone finally does answer, it’s a faceless individual who has never met you and doesn’t even live in the same state, let alone country.

At Waterford that is never the case. In addition to knowing exactly who your banker is, you have their phone number – so that question about your debit card or recent wire transfer, can be answered in minutes with a quick call.

Taking it a step further, our bankers do more than simply react to your questions.  As we take a relationship approach to doing business, we invest significant time to understand your unique banking needs and patterns.

For you as a customer, that means we can be proactive in equipping your family or business with the latest technology, products, and service solutions.  That also means we’re more adept at noticing transactions that are out of the ordinary, helping to better protect your finances from fraudsters.

Keeping Your Community Thriving

It’s no secret that our bankers live and work directly within the communities we serve. I myself, have had the pleasure of being a part of the Perrysburg Chamber, Perrysburg Rotary Club, Maumee Chamber, Sylvania Chamber, the Toledo Opera Guild, Mercy Health Care Cancer Center as a patient advocate, Founder and Chairman of the Wow Foundation, an active member at the Victory Center, and am enjoying my time serving as the President of the Sylvania Rotary since the beginning of July this year.

This is a trait that every one of our Bankers shares – a commitment to our communities that enhances not only the financial prosperity of the individuals within, but takes the time to positively impact the total well-being of our neighborhoods. From serving on local boards to delivering nourishment and compassion with Mobile Meals, when you work with a Waterford Banker, you’re forming a valued partnership with a community leader who helps keep our areas thriving.

The bottom line? Whether you’re a fledgling business, a mature enterprise, or an individual looking for a better banking experience, the Waterford Team, and your Banker specifically, are ready to help. Come in and see how adding a little “Relationship Banking” to your finances can make a big difference.


About the Author

Banker Laura Dosch

Laura Dosch is an Assistant Vice President of Private Banking and Treasury Management at Waterford Bank, N.A. in Toledo, Ohio. With a deep commitment to her customers and communities, she is a champion for building banking relationships customers can rely on. In her time at Waterford, Laura founded the Women of Waterford or Wow Foundation to empower women through education, community service, and professional enrichment. She also serves as the current President of the Sylvania Rotary. Want to connect? Contact us.

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Our system merger will take place on March 9, 2020. Online Banking will be in Inquiry Mode after 5PM on March 6, 2020 through the weekend. On March 9, 2020 your new Online Banking will be available. All users (Personal and Business) except Treasury Management users should use the “Personal Banking Online Access” link to the left.

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